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Testimonials

Click below for details:
InterVention
    Audrey K
Counselling
    Dino C
    Craig H
    Carol G
    Natasha B
    Tracy M
Family Program
    Tracy M.
    Karen F
    Rhonda I
    Sarah J
    Natasha B
    Heather B
    Don & Shirley R
    Alastair S
    Coreena R
    Leo P
    Joan W
    Charles W
    Milt B
    Barbara P
    Greg F.
    Margaret E
    Dan L
    Heather J
    Carmen P
    Ana N
    Scarlet S
    Greg F.
    Patricia G
    Cathy D
    Josie T
    Latisha F
    Crystal J
    Jack & Helan B
    Rose M
    Dale M
    Don G
    John D
    Kari B
    Jennifer D
    Janet H
    Silvana D
    Ralph A
    Christine L


We are grateful that there are resources like TriCity that place importance on families who are tormented by addiction. We are thankful that someone was there to help us decipher what was going on.
- Audrey K.

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We are extremely grateful to Innerstart Training & Education; the staff is helping us to accomplish a better understanding of one another and better communication skills.
- Dino C.

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It was great. My partner and I are a lot better, and we learned a lot about communication.
- Craig H.

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My partner and I have been attending sessions with Innerstart Training & Education.

What the staff is helping us to accomplish is a better understanding of one another, better communication skills, the value of being accountable for ourselves, and the benefits that come with that to our relationship.

We are extremely grateful to Innerstart Training & Education, and look forward to more sessions in the New Year.
- Carol G.

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I went to my first counselling appointment yesterday and was scared and nervous because I didn't know what to expect. Let me tell you if yesterday is an indication of the progress that I can make within myself than I am in the right place. Clancy rocks!!! He is fair and honest and doesn't let a person BS their way around a situation. If you're looking to get better and willing to hear the solution, then this is the place to be.
- Natasha B.

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Family counselling saved my marriage and my family. We have learned how to be able to communicate with each other and feel safe doing it. It is the best thing we have ever done.
- Tracy M.

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For me the Family Program helped me understand the disease and cycle of Alcoholism and Addiction. It also taught me how to set up health boundaries for myself and that I am not able to help the addict but that the addict has to want to help themselves.
- Tracy M.

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I attended the Family Program and found it to be very informative and worthwhile. Everyone was very friendly and supportive. Their stories were very inspiring. After attending these meetings, I realized some of the mistakes that I had made as well it helped me to realize that I had to let go.

I can't thank Billy and Kim enough for their wonderful work and as well a big thank you to all the staff at Innerstart Training & Education.
- Karen F.

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Upon completion of the SAFE course, I had been given the tools and understanding to adjust and deal with all the affects that addiction has had on my family environment.
- Rhonda I.

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Things started hitting me once my brother went into InnerVisions. He asked me to take the Family Program as I felt like I was falling apart and he knew I needed support. The Family Program allowed me to look at the part I played and lead to me going through the counselling program. I quickly learned I didn't want to look at myself and would rather focus on what was going on with others in my life. I also learned to stop pointing the finger and look within myself and what I needed to change. I was living in chaos and wasn't coping with day to day life. It was the first time in my life I trusted someone enough to truly look inside myself and share what was going on.

I realized I was not helping those around me and was sacrificing everything I wanted in life. The environment was safe and supportive and I continue to get the support I need, even when I think I don't need it. I found my inner peace and am more effectively supporting myself and those I care about around me. I was not given answers, I was given tools that I am using daily in my life and I am ever grateful for that.
- Sarah J.

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I came into the Family Program looking for answers to my questions, and left questioning the answers I had already implemented in my life. At the Family Program I was taught to look at old obstacles in different ways. I was taught I was not alone in the way that I felt and it didn't matter where any of us came from - old, rich, young, poor, black, white, green - our loved ones were all suffering from addiction and in turn so where we. I was taught and I was supported, not only though the other members of the group, but by the facilitators as well. I learned what it would take for my loved one to succeed in recovery and what it would take for me to succeed if he did not. At the end of the day I learned some very valuable lessons that I will add to my tool box to fight this horrible disease called addiction.

Many thanks, and best wishes to those to come.
- Natasha B.

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The Family Program has given me an understanding of the powerful hold drugs (including alcohol), has over the addicted person. The addict is not using by choice as I used to think, but has absolutely no power over their addiction until they are able to find the help they so desperately need.

I was truly inspired to see Frank and Steve, (both recovering addicts) facilitating the Family Program. Their genuine caring, compassion, understanding, confidence and humour helped all who attended this informative and productive program. I was able to see what it is like for an addict from their perspective as they were able to understand what is like from the addicts' family perspective. Now I have the education needed to understand the cycle of addiction and how to cope if my loved one should relapse.

We are forever grateful for the Family Program and the people who make it all possible.
- Heather B.

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We were shocked and confused to discover our grandson had a drug problem.

Participating in the Family Program gave us the opportunity to share our feelings with other families in the same position - and offered us an insight into the problems of addiction.

Sharing with the other families made us realize that we were not so alone in dealing with devastation and hopelessness.

Without this program our recovery as a family may not have been so readily accomplished.
- Don & Shirley R.

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A program that everyone should take to learn how large the InnerVisions family really is, and furthermore how they will take you in and support you when you need it. InnerVisions will look to help the addict and their family, very knowledgeable and Frank will give you a better understanding of how the addict works. Take the program it is well worth your time, you will be thankful at the end.
- Crystal J

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I have begun to examine my expectations not only of my son, but also more importantly of myself.
- Alastair S

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The SAFE program helps you appreciate the amount of work your loved one has dedicated to their initial recovery process, which in turn helps your to overcome your hurt, disappointment and resentments that you have felt over the years of dealing with their addiction. It also slaps you in the face with the truth about yourself! We spend so much time focusing on the addict and why they are the way they are, we often forget to look in the mirror. The SAFE program helps you come to terms with your powerlessness over someone else's addiction and you learn not to feel guilty for being selfish and taking back your power.
- Coreena R

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Enjoyed the program immensely, found it very educational and rewarding. The staff presentation is loving and kind. Gave me an opportunity to ventilate my feelings and share experiences with group members and staff.
- Leo P

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The SAFE program provided education that I did not know I needed...it provided comfort that was needed and hopes for the future. Thank you.
- Joan W

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By participating in the SAFE program I managed to see a future with a ray of hope. Before participating in this program my outlook was pretty grim. I did hope that my loved one could turn her life around but after seeing the devastation and hopelessness that addiction had caused this hope was filled with doubt. I now have a much better outlook towards her recovery as well as my own ability to cope with whatever situations may arise. Thank you.
- Charles W

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The SAFE program has helped me better understand the devastating affect that substance abuse has on families. I enrolled in the program because my son in addiction, however, as an addict myself, I knew it would help me better understand and deal with the harm that I caused my loved ones.
- Milt B.

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I can say that my knowledge of addiction is better. What I learned I can use in my life when communicating with my daughter. I needed the tools to talk with her and look at my expectations of her. I am extremely glad to have participated in this program.
- Barbara P.

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The program gives us a measure of understanding the nature of addiction. This understanding enabled us to develop an Action Plan to communicate with our family member (through recovery) to hopefully achieve a balance in our lives regardless of the success or failure of the addicts recovery.
- Greg F.

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I think everyone who has a family member (affected by drugs or alcohol) should try to attend. Talking with recovered addicts (SAFE Program Facilitators), who know what has happened, what is happening and might happen in the future is very helpful. Also, to be in a room with other people whose live have been hurt by addiction is a positive experience. Everyone is hurt, angry, afraid and hopeful - and once you realize that, you can cope better yourself.
- Margaret E.

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A "MUST" experience for any individual dealing with a loved one who is addicted (to Drugs &/or Alcohol). This program will help you maintain a sense of balance and tools to cope.
- Dan L.

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The SAFE Program will really open your mind up not only to just getting into the mind and hearts of your loved one (suffering from addiction), but also it really helps you take a look at yourself as well. I've learned more about myself in the past 6 weeks than I ever knew before. I feel so much stronger now!
- Heather J.

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On my way to developing the skills needed to deal with my loved ones recovery from addiction. I now understand that I have to look after my own well being in order to creat a more stable home and supportive environment.
- Carmen P

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I had a wonderful experience in the Family Program. The staff was very humble when sharing their experiences and being supportive of us. They were very knowledgeable about what they were teaching and it was taught in a way that was easy for all to understand. The energy of the people in the group was very calming, inspiring, and very supportive. There is no judgement from anyone towards anyone else and that is refreshing to be around.
- Ana N

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I have found the S.A.F.E. Program to be extremely helpful as well as educational. The hardest obstacles to deal with are the feelings of helplessness. With the program I have learned that there is a lot of help out there and that not all hope is lost. Thank you so much.
- Scarlet S

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This program opened the door for me for hope and happiness. Only program I have heard of in 30 years that helps everyone involved. This program deals with every aspect of life and gave me awesome insight. I finally feel like there is hope for me to be in a relationship for the rest of my life. I can be happy and have a GREAT quality of life by keeping check on my words and actions. Reflecting from others is a great way to do that.
- Patricia G

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The S.A.F.E. Program not only helps people who have a loved one with addictions, it helped me to understand myself also. I came to the program not even wanting to live anymore. Each week I came, I got a little stronger to the point where I know I will be okay.
- Cathy D

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The program was very informative. We learned a lot about addiction and were given the tools to cope and help our loved ones. It made me feel positive and gave me strength to understand what addiction is. I'm stronger and more positive now and don't feel so lost anymore. To be able to help my son get his life back on track. The program is excellent and I would recommend it to all families who have loved ones in addiction. It makes you realize you are not alone and there are very caring people out there who will help you and advise you. Thank you very much.
- Josie T

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This program saved my relationship. My boyfriend referred me to The Family Program so I could learn about the disease of addiction so we could learn to communicate better together. My boyfriend came out of Inner Visions with the tools he needs to stay in recovery. I came out of The Family Program with the tools to understand the disease of addiction. With the tools we both have gained from the programs, it has taught us to be honest, open-minded and willing. H.O.W. could you say no to a program that offers you advice for a happy successful future?
- Latisha F

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A program that everyone should take. To learn how large the Inner Visions family really is and how they will take you in and support you when you need it. Inner Visions will look to help he addict and their family. Very knowledgeable and Frank will give you a better understanding of how "the addict works". Take the program; it is well worth your time. You will be thankful at the end.
- Crystal J

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We are asked to give some comments on the six-week "Substance Abuse Family Education" program that we have attended this May/June at Tri City Education in Maple Ridge. My wife and I are grandparents of a 26-year-old male that is wasting his life away on drugs. He has been staying in our home for some time and we have tried different ways to convince him to seek better help then we can give him. One of the reasons for taking and following the program is on the recommendation of Frank Veeken after speaking to him at the Prairie House in Coquitlam. Among other things we have taken away with us from the program is that we have to stop what we are doing and let him find his own way. At the moment we are simply making it easy by supplying him with food and shelter. The "Life Cycle of an Addict/Alcoholic" is precisely in the right place. We have experienced it so many times but having stated it like this in print is a very big help for us. Billy's videos are excellent and we believe should be shown on local or for that matter on any public television. Our presenter was Frank Veeken, and we would like to say thank you very much, it is greatly appreciated the way the program was done. We hope that this program can continue so that more people that need help and understanding will receive the benefit from all this information the same as we did. Once again, thank you.
- Jack & Helena B

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Any help for families is enlightening. Whey did this program help? It was brought to us by "recovered" addicts. It was told from their point of view; looking from the inside out. I now know how the addicts mind works. How as a parent I can show support and remain grounded myself.
- Rose M

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Tremendous program! Very enlightening... We really never knew the magnitude of the addiction. With the guidance from the presenters Frank, Chris, Crystal and Tammy, our world does not seem so hopeless. I highly recommend this program.
- Dale M

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I would recommend this course to anybody that has a child or friend in a substance abuse world. It will enlighten you on how to react and care for your loved one.
- Don G

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Of all the programs I've heard of or been involved with, this seems the most effective. Very caring and insightful. Keep up the good work.
- John D

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If you are offered the chance to participate in the family program, I highly recommend it. The information taught by the instructors is an eye opening experience to anyone who has a loved one suffering from addiction. I learned more about myself and where I am accountable as well as letting go of some of the resentment and blame I placed on my loved one.

Our relationship now is strong as we are striving for goals together and we are using the same tools to get there. It takes the "mystery" out of the illness and the recovery.
- Kari B

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Your loved ones' addictions may cause some financial difficulties in your family and you may find yourself saying that you cannot afford to take this program. I must tell you that after attending the SAFE Program, you cannot afford not to attend. I have gained valuable tools and knowledge to help me deal with my loved one and people in general on an every day basis!
Thank you!
- Jennifer D

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I was very skeptical about a program for six weeks that I had to pay for. But after my first meeting, I was so impressed at the way it was talked about, I couldn't wait to return the following week. It has opened my eyes and my heart to my loved ones addiction, where before, I could have cared less.
Awesome program. Keep up the good work.
- Janet H

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I was starting to lose hope that my son would ever be able to beat his addiction since this was the third facility that he was in. But now I am starting to see my son coming back to me - not the stranger that he has been. The program has been very informative in helping us understand what my son has been going through.
- Silvana D

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The family program not only provides a forum for family members of recovering addicts to share their feelings with others but it also provides a wealth of knowledge and tools to help each person recover themselves as well as helping their loved one recover.
- Ralph A

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Thanks to SAFE I can now get an idea of the tremendous battle it will be for my son to keep to program and recover. It was wonderful finally seeing addiction and the 12 steps from my addict's (my son's) eyes.
- Christine L

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